Home Delivery - $8 We are able to deliver most products (Machines arrive in a box, step by step assembly instructions are included in the Owners Manual provided. Some unboxing videos are available on the product pages and the STIHL New Zealand You Tube Channel).
Home Delivery orders are dispatched from our central warehouse in Auckland on a daily basis. At present, courier companies are reporting longer than usual delivery times. Residential deliveries are ranging between 2-5 days, rural deliveries may take an additional 1-2 days. We are working closely with our courier companies to ensure the best service to you.
Click & Collect - FREE Your selected STIHL SHOP will notify you when your online order is ready to be collected.
Returns & Exchanges
We have extended our returns period to 30 days. In addition any items purchased online after 10 March 2020 can be returned until 30 days after the Level 4 status is lifted (or until your local STIHL SHOP is open again). Provided the products are in their original condition and packaging. Returns and exchanges must be made in person to the store you made your online purchase from, we do not accept courier returns or exchanges. Click here to view our full Returns Policy