WHAT YOU NEED TO KNOW

Homeowners and professionals across New Zealand choose STIHL Chainsaws for their exceptional performance and high quality. From sawing firewood to felling large trees in the forest, with over 30 Chainsaws in the STIHL range there are plenty of options including; battery electric and petrol models. Watch our video to learn what you could consider when making your choice.

STARTING YOUR CHAINSAW

STIHL Chainsaws are designed to be started quickly and easily. If you have a Cordless Chainsaw, the process couldn't be simpler with a sufficiently charged battery and pulling the throttle.

Petrol Chainsaws however require a few extra steps, and the starting technique may vary depending on the model you have (for instance, Chainsaws with the STIHL Ergostart feature). Follow the link below to learn more about the correct starting procedure for your STIHL Chainsaw.

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HAVING A SHARP CHAIN

Over time, chains will lose their edge. Having a sharp chain is necessary for the best cutting experience possible. Different lengths of chain fit different bar sizes, and different types of chain offer various benefits. For example, carbide-tipped chains last 10 x longer than regular chains, while smaller-gauged chains are designed to fit the majority of STIHL Battery Chainsaws.

STIHL SHOP offer chain sharpening services for your convenience in all our stores. However with the right equipment and technique you can also sharpen your chain at home. You can learn more about chain sharpening by clicking the link below.

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FUEL AND LUBRICANT

Learning how to mix fuel isn't difficult, however it is essential to get it right for the health of your engine. If using STIHL oil, the mix is 50:1 or 20 mls of oil per litre. If you are using any other brand please mix at 25:1 or 40 mls per litre. STIHL HP ULTRA engine oil is specifically formulated for STIHL machines to maximise engine life and ensure optimal running performance.

Adequate lubrication of your chain is imperative to avoid potential damage to your Chainsaw during use - regardless of whether your Chainsaw is petrol or battery. For petrol models a useful tip is to top up your chain oil every time you fill your fuel tank.

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SAFETY EQUIPMENT

Safety should always be taken seriously when using a Chainsaw. Personal protective equipment (PPE) must be worn while operating a Chainsaw; noise protection, work boots, gloves, and chaps are a great place to start. We have different grades of safety gear available so you can be confident that you have the right kit for your job.

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FIRST FREE SERVICE

Every new STIHL Chainsaw is entitled to a free first service after about 5 hours of use or about 1 month after purchase. During this service STIHL SHOP technicians inspect crucial components of your Chainsaw such as fuel filters, air filters, spark plugs and chain brakes, as well as the overall condition of the machine, this service will ensure your saw is working efficiently. After the first service routine servicing is recommend to ensure your Chainsaw's performance and longevity.

FREQUENTLY ASKED QUESTIONS

Can I use any 2 Stroke fuel mix in my Chainsaw?

We highly recommend using STIHL 2 Stroke oil as it is specially formulated for STIHL engines to maximise the life your machine. If using STIHL oil, the mix is 50:1 or 20 mls of oil per litre. If you are using any other brand please mix at 25:1 or 40 mls per litre.

What grade octane should I use in my 2 stroke mix?

We recommend the use of higher Octane 96 petrol. If you are using STIHL oil, the mix is 50:1 or 20 mls of oil per litre of petrol.

How important is fresh fuel?

Fresh fuel in your Chainsaw is critical for engine startup and the performance of the carburettor. We do not recommend leaving fuel in your machine for more than 1 month. After a month we suggest that you empty the fuel tank and run the engine until it is dry.

What is the correct chain tension?

At about the center of the bar, just take the weight of the saw by lifting the chain. You should just see the bottom of the drive links.

How often should I sharpen my chain?

This depends on the level of usage. A tell-tale sign of a blunt chain is when the user must place force on the Chainsaw to achieve a cut, rather than letting the saw to the work.

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