How long will it takes to receive my home delivery order?

How long will it takes to receive my home delivery order?

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  • Delivery typically takes 2–5 business days, depending on your location. Please allow an additional 1–2 business days for rural addresses. Delivery may take a little longer during busy promotional periods.
  • Orders received on weekends or public holidays will be dispatched from the next business day. During busy promotional periods, dispatch times may be delayed.
  • Home Delivery is not available to PO Boxes.
  • Once your order has been shipped, we will email you with a tracking link.
  • For speed & efficiency we dispatch all Home Delivery orders from a central warehouse. Orders received by 2pm leave the same day.
  • If your order doesn't arrive within these time frames, please contact the STIHL SHOP Customer Service Team. Email: customerservice@stihlshop.co.nz

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