Delivery times are estimated between 2 - 5 business days, depending on your location. During busy promotional periodes this could be longer.
Orders received on weekends or public holidays will be dispatched from the next business day. During busy promotional periods, dispatch times may be delayed.
Home Delivery is not available to PO Boxes.
Once your order has been shipped, we will email you with a tracking link.
For speed & efficiency we dispatch all Home Delivery orders from a central warehouse. Orders received by 2pm leave the same day.
If your order doesn't arrive within these time frames, please contact the STIHL SHOP Customer Service Team. Email: customerservice@stihlshop.co.nz
