Delivery
Home Delivery - $8 on all online orders. Delivery timeframe is 3 to 5 working days
Store Pick Up - FREE. Includes assembly of tools prior to collection. The store will contact you when your order is ready.
Returns & Exchanges
We will happily accept returns or exchanges up to 14 days after the date of purchase, provided the products are in their original condition and packaging. Click here to view our full Returns Policy
Warranty
All STIHL tools purchased online are covered by the same comprehensive warranty as those bought in‑store, giving you complete peace of mind no matter how you shop.
Battery-Powered Tools, Batteries and Chargers
- 5‑year warranty for domestic use
- 3‑year warranty for professional use
Petrol‑Powered Tools (exluding WaterBlasters and Lawnmowers)
- 2‑year warranty for private, domestic, farming, commercial, and professional use
Double the warranty on selected petrol tools purchased online to 4 years by adding
HP Ultra Oil (minimum 1L) to your purchase.
Accessories & Cutting Attachments
- 1‑year warranty when used for domestic, farming, professional, or government applications
Click here to find out more about the STIHL Warranty, including timeframes for, Hire and Government use.
